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DIY Help Centre

Fly Screens Frequently Asked Questions

***IMPORTANT - MEASURE YOUR RECESS BEFORE YOU ORDER!***

11 mm frames only fit recesses wider than 11 mm, Seconline will not replace screens ordered with the incorrect size frame as they must be completely remade with all new stock.

Q. Do you install?

A. Yes. Seconline is part of a larger wholesale manufacturing network with resellers throughout Australia! If you would prefer to have your products measured and installed by a trained industry professional we can arrange a free measure and quote. Send us an inquiry today!

Q. Where do I measure for my fly screens?

A. Before you measure you need to establish where exactly how you are going to fix the fly screen to the window. There are two basic types of external fixing.

Recess fix: Our fly screen frame is available in either 9 mm or 11 mm thick at the outer wall, your recess should be sufficient to contain the fly screen and allow removal, however in some cases it is not and to gain additional fixing you can use plunger pins, plunger pins are fitted to the screens at the time of manufacture, they are small aluminium sections with a spring attached to that allows the ends to be retracted for easy removal. 

Face fix: This type of fixing is when there is no recessed area provided for a fly screen, and the screen is simply fitted to the face of the window using PVC turnbuckles which can be purchased from the Addons page at Step 3 of the Product Builder.

Note: Measuring for a recess fix is difficult to access, because of the many variations in styles; one simple method is to remeasure the existing fly screen if it is a good fit, and a fix can be obtained. If this option is not available than you must be mindful of being able to fit into the recess and obtain a fix, whilst covering the window.

Flyscreen Recess MeasureFlyscreen Recess Measure

Q. What colours do you have?

A. Seconline's fly screens are available in 17 standard colours, the full selection can be viewed on the colour selector page of the Product Builder.

Q. What powder Coat colours do you use?

A. Colours are standard Interpon and Dulux Powder Coat colours.

Q. Can I have another Colour if I am willing to pay for it?

A. No we do not offer non-standard powder coat service for fly screens.

Q. Do Seconline make deductions for flyscreens?

A. No. The measurements you provide will be the exact size fabricated.

Q. Can you offer any suggestions to help gain accuracy with measurements?

A. Yes. Measure multiple times and perhaps have someone else measure as well. Remember we will supply the screen to the exact measurements you provide.

Q. What if my window is out of square?

A. Provide the smallest width and height measurement; we do not make flyscreens out of square.

Q. Do you install?

A. No, we are a supply only manufacturer based in Newcastle NSW, we do not have a measure and install service outside the Newcastle area. If you are in Newcastle please contact Defendoor on 1300 283 918.

Q. What is the size of the fly frame?

A. We offer two flyscreen frame options: either 11 x 25 mm (standard) or 9 x 22 mm.

Q. Do you have a showroom that I can visit?

A. Yes we do. We are located at 1/38 Kalaroo Road, Redhead or please refer to our photo Gallery.

Q. How do your flyscreens compare with other similar products?

A. We offer no comparisons to any other similar products. Our products are as described. We stand by our quality, service and warranties as described.

Q. How long does it take?

A. Manufacture time is within 10 - 15 working days from receiving your measurements. Shipment usually takes one to four days. Once goods are dispatched with Regional Road Express you will be sent a dispatch notification.

Q. Can I pick up?

A. If you live locally yes, otherwise we ship Australia wide. We are in Newcastle NSW.

Q. Do you discount for multiple flyscreens?

A. No, however we can sometimes discount freight for multiple items (10 +); please contact the office.

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