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Terms and Conditions

Terms & Conditions

In these terms and conditions, “we” “us” and “our” refers to Seconline.  Your access to and use of all content on this website is provided subject to the following terms and conditions.
We reserve the right to amend this notice at any time and your use of the website following any amendments will represent your agreement to be bound by these terms and conditions as amended.  We therefore recommend that each time you access our website you read these terms and conditions.

Warranty

  1. We offer a limited warranty stating that our products will be free from defects in material and workmanship for a period of one Year from the date of sale.
    • Security Screen Doors: If the door is fitted by a licenced installer, Seconline will honour the products 5 year limited warranty on 316 marine grade stainless steel ABRA mesh.
  2. Warranty On Stainless Steel Marine grade 316 Mesh: Seconline offer a limited warranty against corrosion for a period Five Years from date of purchase.
  3. Seconline will at no point offer any advice or help as to the installation of their products, and strongly recommend that this be carried out by a fully licensed installer. Our defined security products are manufactured  in compliance with Australian standards under our New South Wales  Master Security Licence. If they are not installed by a licensed installer than they can no longer be defined as security. They must be defined as Barrier or safety, not Security.

Shipping 

Once your order is custom made to your specifications it is then packaged for shipment direct to your requested shipping address via Regional Road Express. Once dispatched you will be sent a connote number; see chart below for estimated transit times.

From the time you place the order your item will be dispatched from our workshop usually within 7 to 10 working days*. Expected delivery time from date of order is five to ten working days, any delays due to Regional Road Express delivery will be communicated to you by our staff.

If you encounter any issues or have any questions during the ordering process please phone us on 1300 735 405, we are always happy to help.

* Pending availability of stock (Seconline will advise of any stock shortages that may extend the manufacturing time).

 Delivery instructions are required on order as there is only one delivery made by our couriers. Additional fees may be applied if more than one delivery is required.

* Pending availability of stock (Seconline will advise of any stock shortages that may extend the manufacturing time).

Please note that delivery to outer suburbs of city centres may take longer than estimated times listed.

Free Shipping  & Discount Promotions

From time to time Seconline offer free shipping and other discount promotions; free shipping is limited to Eastern Seaboard states and SA. WA, NT and TAS are not included in Seconline Free Shipping Promotions. Free Shipping and discount promotions are limited to items than can be purchased direct from the Seconline website; oversized grilles and doors that require quotations that cannot be purchased from the website are excluded from discount promotions and will incur freight costs.

Returns

We do not offer refunds. If your product is damaged in transit we are responsible for the damage and will take the necessary steps to ensure you receive your product in perfect condition.

Measurement Errors

NOTE: ALU-GARD EDGE DOORS CANNOT BE DISASSEMBLED FOR RESIZING; IF YOU MIS-MEASURE WE CANNOT CUT THE DOOR DOWN, A NEW DOOR MUST BE PURCHASED

It is important you read our measurement information to ensure your product fits correctly. We manufacture to your exact measurements, please ensure you make your own deductions. We hold no responsibility if you have made incorrect measurements. In the event your product is too big and requires a cut down - we do offer a cut down service. For doors this is currently $100 for all states and you will be required to pay the freight to return the door to Seconline for repair and freight to return the door to you the customer. It is important to note that your product needs to be packaged in the same way it was received so to ensure it arrives at our factory safely. If the door does not arrive safely - the damage is the responsibility of the customer.

Our Website Services

  1. Our services are provided to adults over the age of eighteen (18) years.  By proceeding to purchase through our website, you acknowledge that you are over 18 years of age.
  2. All prices are in Australian Dollars (AUD) and are inclusive of GST.  We endeavour to ensure that our prices are current.  We reserve the right to amend our prices at any time.  If you have placed an order, we reserve the right to cancel your order should our prices change or we discover an error in the pricing.

Site Access

  1. When you visit our website, we give you a limited licence to access and use our information for personal use.
  2. You are permitted to download a copy of the information on this website to your computer for your personal use only provided that you do not delete or change any copyright symbol, trade mark or other proprietary notice.  Your use of our content in any other way infringes our intellectual property rights.
  3. Except as permitted under the Copyright Act 1968 (Cth), you are not permitted to copy, reproduce, republish, distribute or display any of the information on this website without our prior written permission.
  4. The licence to access and use the information on our website does not include the right to use any data mining robots or other extraction tools.  The licence also does not permit you to metatag or mirror our website without our prior written permission.  We reserve the right to serve you with notice if we become aware of your metatagging or mirroring of our website.

Hyperlinks

  1. This website may from time to time contain hyperlinks to other websites.  Such links are provided for convenience only and we take no responsibility for the content and maintenance of or privacy compliance by any linked website.  Any hyperlink on our website to another website does not imply our endorsement, support, or sponsorship of the operator of that website nor of the information and/or products which they provide.
  2. You may link our website without our consent.  Any such linking will be entirely your responsibility and at your expense.  By linking, you must not alter any of our website's contents including any intellectual property notices and you must not frame or reformat any of our pages, files, images, text or other materials.

Intellectual Property Rights

  1. The copyright to all content on this website including applets, graphics, images, layouts and text belongs to us or we have a licence to use those materials.
  2. All trade marks, brands and logos generally identified either with the symbols TM or ® which are used on this website are either owned by us or we have a licence to use them. Your access to our website does not license you to use those marks in any commercial way without our prior written permission.
  3. Any comment, feedback, idea or suggestion (called “Comments”) which you provide to us through this website becomes our property.  If in future we use your Comments in promoting our website or in any other way, we will not be liable for any similarities which may appear from such use.  Furthermore, you agree that we are entitled to use your Comments for any commercial or non-commercial purpose without compensation to you or to any other person who has transmitted your Comments.
  4. If you provide us with Comments, you acknowledge that you are responsible for the content of such material including its legality, originality and copyright.

Disclaimers

  1. The information we provide on this website is of a general nature only.  We are not providing professional advice and you should obtain professional or specialist advice that is appropriate to your circumstances and we give no warranty and accept no liability should you use the information without obtaining independent advice.
  2. We give no warranty that the information is free from error or omission and you should use your own care and skill when accessing and using it.
  3. To the extent permitted by law, any condition or warranty which would otherwise be implied into these terms and conditions is excluded.
  4. We take all due care in ensuring that our website is free of any virus, worm, Trojan horse and/or malware, however we are not responsible for any damage to your computer system which arises in connection with your use of our website or any linked website.
  5. From time to time we may host third party content on our website such as advertisements and endorsements belonging to other traders.  Responsibility for the content of such material rests with the owner of that material and we are not responsible for any errors or omissions in such material.

Limitation of Liability

  1. To the full extent permitted by law, our liability for breach of an implied warranty or condition will not be greater than the amount you paid to access our website.

Indemnity

  1. By accessing our website, you agree to indemnify and hold us harmless from all claims, actions, damages, costs and expenses including legal fees arising from or in connection with your use of our website.

Jurisdiction

  1. These terms and conditions are to be governed by and construed in accordance with the laws of New South Wales and any claim made by either party against the other which in any way arises out of these terms and conditions will be heard in New South Wales and you agree to submit to the jurisdiction of those Courts.
  2. If any provision in these terms and conditions is invalid under any law the provision will be limited, narrowed, construed or altered as necessary to render it valid but only to the extent necessary to achieve such validity.  If necessary the invalid provision will be deleted from these terms and conditions and the remaining provisions will remain in full force and effect.

Privacy Policy

  1. We undertake to take all due care with any information including Comments which you may provide to us when accessing our website. However we do not warrant and cannot ensure the security of any information which you may provide to us.  Information you transmit to us is entirely at your own risk although we undertake to take reasonable steps to preserve such information in a secure manner.
  2. Our compliance with privacy legislation is set out in our separate Privacy Policy which may be accessed from our home page.